Understand Hosts and Be Understood Yourself! Impress Hosts with Special Services and Successful Coaching!
The work that tourism organisations do will change in the future. The tourism organisations and tourist information centres of the future will have to enthuse guests and establishments and provide a broad range of services tailored to hosts. The focus of the training is on conveying an understanding of the way hosts think and act, as well as recognising opportunities to provide effective help.
This very practice-oriented training course collects and assesses creative ideas to inspire businesses. In particular, the course examines the role of the local tourism organisation/tourist information centre in advising and coaching businesses.