Supporting hotel property owners in improving their long-term profit and value. We provide a detailed check of the operator's performance and identify optimisation potential in the revenue and cost structure, offering optional implementation support.

A detailed check and identification of optimisation potential in the revenue and cost structures, with the option of receiving implementation support.

Accredited consultants will conduct detailed mystery quality checks (including test requests) and provide a detailed on-site discussion of the results.

Four reasons for a mystery quality check by Kohl > Partner:

• Qualified consultants with several years of experience exclusively perform mystery quality checks.
• With more than 30 years' experience in tourist mystery checks, our portfolio ranges from farm holidays and hotels of all kinds to thermal water parks and tourist attractions, as well as hotel cooperations and tourism associations.
• Mystery checks are followed up with further measures, all from a single source. These measures range from workshops and training to seminars and coaching.
• Individual written reports with benchmarking and photo documentation showing the consultant's view of the strengths and areas for improvement, with individual adaptation of the evaluations based on the client's requirements.

Defining the positioning and theme of a new or existing wellness and spa facility, and refining the unique selling points (USPs) of the hardware and software.